Christmas flowers - General Questions

Would I be able to choose my flowers?
Yes most flowers are available all year round and we can advise you on the availability of flowers that are seasonal.

Who will make my Christmas aqua gift boxes or Christmas flowers?
We will make up all our Christmas aqua gift boxes, Christmas flowers and arrangements within our shop based in Filton, Bristol.

Can I send a balloon with my Christmas flowers?
We offer a choice of gifts that you can chose to accompany your Christmas flowers, from balloons to teddy bears, please contact us to see what we can offer and check available.

Can I write my own message to send with my Christmas flowers?
Yes you can handwrite when you order in shop or we can write it for you if we take your order over the phone.

Would you be able to get a bottle of champagne/wine to go with my delivery of flowers?
Bottles can always be added to an order of flowers.

Christmas Aqua Gift Boxes

Do you include a vase with your Christmas aqua gift boxes?
Vases can be included for an extra fee, please contact us for a quote.

Can I pick the flowers and colours of my happy Christmas aqua gift box?
Yes, please contact us to check stock and availability of your chosen flowers.

ORDERING

How long will it take from ordering to time of collection?
As long as the flowers are in stock they can be ready within 24 hours for collection and delivery.

Will you work with my budget?
Yes we can find the best and most impressive flowers to fit most budgets.

Christmas Flowers - Delivery Questions

Do you deliver Christmas flowers?
Yes we deliver at a time that suits you, this can be arranged at the time of ordering.

Can I request a time for my Christmas flowers to be delivered?
Yes we will always do our best to deliver at a time that suits you.

Can you deliver on a Sunday?
Yes but there will be a extra delivery charge.

How much will you charge to deliver my Christmas flowers in Bristol?
There is a small delivery fee depending on the size of the order, please call to discuss.

Do you deliver Christmas flowers in Bristol?
Yes Cala’s flowers can deliver from our Bristol shop almost all over Bristol.

Can I collect my flowers from the shop?
Of course, please call and we can agree the time so your order is ready.

I have a small budget, can I still send flowers to my friend?
We can work with you to find an arrangement to suit your budget that your friend will be amazed by.

Can you deliver to my home so I can deliver my Christmas flowers myself?
Yes thats not a problem, please call you discuss.

Is there a minimum order for delivery?
Yes, there is a minimum order of £25 plus a small delivery charge on top.

If I wanted to collect my Christmas flowers from the shop instead of delivering them, can I?
Yes we can have your flowers ready for collection at a time that suits you. Please discuss to agree the time they will be ready.

How much do you charge for delivery in Southmead?
There is a charge of £4.00 to deliver to Southmead.

Can you deliver on a Saturday?
Yes we do deliver on Saturdays.

Do you deliver to functions as it a party and wanted mum to be surprised?
We can deliver in the evening for special occasions but there would be a extra charge.

Christmas Flowers - Payment Questions

Do you take cash and card payments?
We take cash and all credit card payments apart from American Express.

Can we pay for get well soon over the phone?
Yes we take all card payments over the phone apart from American Express.

If I wanted to pay when collecting my get well soon flowers is that ok?
Yes of course, but you may be asked for a deposit on large orders when ordering your flowers.

Can I request that you take half payment on ordering my flowers, then the final half when I get paid?
Yes that is possible as long as it’s all paid before your flowers are deliverd.

Can I pay for my aqua gift box when I collect it from the shop?
Yes of course but sometime you may be asked for a deposit when ordering.

Can I order outside of the UK with my credit/debit card?
Yes of course.

When will you charge my credit/debit card?
This is done when ordering your flowers.